vision

Proactive IT support and fast response.

fusion

Partnering with your company to provide a full IT department.

onsite

To provide IT support on an as-needed basis to local small and medium businesses.

other

Axiom - Offsite Backup
and additional offerings

Let Area 51 Consulting maintain and improve your business IT infrastructure with this flat fee service. Our Fusion Managed Services package is specifically designed to create a partnership between your company and our experienced IT service and support team to save you time and money.
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best for

Businesses with 1+ servers and
7+ workstations

costs

Manageable monthly cost dependent on system(s) selected;
no cancelation fees

Features	Benefits	Server	Workstation
Vision Proactive IT Monitoring	Utilizing our Vision program, we look for small errors and warning signs that allow us to address them before they turn into big problems that may cause outages, downtime, and loss of productivity.
Unlimited IT Helpdesk	Your employees can contact us for their IT support needs. Our team provides unlimited phone and remote support.
Vendor Liaison	We interact with hardware and software vendors on behalf of your organization to ensure proposals, pricing, and work performed are accurate and satisfactory. Additionally, we work with regional voice and data providers to ensure your communications meet your needs.
Annual Review Meeting	We sit down with you to review your business IT needs over the past year and help plan for the year to come.
Monthly Report Card	Provides an overview of your IT support savings and ROI as a result of Fusion. Report includes any failure alerts and tech comments, hour logs, ticket and ticket status, status of back-ups (date, back-up name, status), call logs.
Service Level Agreement	Priority scheduling and guaranteed response times.
Service Warranty	We warranty our work – if it breaks, we fix it at no additional charge. With Area 51 Fusion, the only time you should receive an invoice is when you want to add something to your network or have an issue that was beyond our control.
Enterprise Class IT Department	The ability of small to medium business to pull from a larger, scalable IT department provides a vast array of resources beyond what an in-house IT department can provide.
Business Disruption Avoidance & Disaster Preparation	“A tape backup is only as reliable as the last restore attempt.” In addition to the backup monitoring you will receive through our Vision program, this service allows complete confidence that your backup operations are effective and reliable in the event they are required. In the event of a system crash, when paired with proactive IT maintenance, your servers’ data will be restored completely to the state it was before the crash at no additional hourly cost.
No Termination Fees	We are confident in the benefit of Area 51 Fusion, that should you determine it is not the IT support program for your business, you may cancel at any time without a cancelation fee.

Our Fusion Managed Services package is Area 51 Vision and Onsite & Remote Support all rolled into one.
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