vision
Proactive IT support and fast response.
fusion
Partnering with your company to provide a full IT department.
onsite
To provide IT support on an as-needed basis to local small and medium businesses.
other
Axiom - Offsite Backup
and additional offerings
" Only 6% of companies suffering from a catastrophic data loss survive."
- Jim Hoffer's Backing Up Business - Industry Trend or Event on bnet.com
Data loss can be prevented by protecting your network with up-to-date anti-virus and system updates and maintaining backups. Did you know that, according to a number to top technology sources, restoring from backups fails over half the time?
At a low, monthly cost, rest assured that Area 51's technical team is keeping an eye on your backups and protecting your business from down time and loss of resources. Do NOT risk data loss and backup failure. Get Started Now
best for
Businesses with 1+ servers and
5+ workstations
costs
Manageable monthly cost dependent on system(s) selected;
no cancelation fees
| Features | Benefits | Monitoring | Plus | Premium |
| Full Portal Access | Coming July 1, 2013, our web portal will allow you the ability to log in and access tools and resources as well as open tickets, check on existing ticket statuses and more! |  |
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| Daily Server Back-up Checks | Peace of mind. Vision software verifies every day that your server back-ups are performing and will be there for you if needed. | |
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| Perpetual Anti-Virus License | Does not expire as long as you’re in the program so no worries about renewing. | |
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| Proactive Updates | System and anti-virus updates are manually verified, white listed updates to make sure you have the updates you need, when you need them, to protect your network. Updates are run on your schedule to avoid interruption and are verified upon completion to avoid down time. | |
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| Real-Time Monitoring | Keeps an eye on major devices and components (processor, memory, applications, etc.) to ensure proper working order, alert of any concerns and predict replacement schedules to avoid unforeseen down time. | |
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| Monthly Report Card | Provides an overview of your IT savings and ROI as a result of Vision. Report includes any failure alerts and tech comments, hour logs, ticket and ticket status, status of back-ups (date, back-up name, status), call logs. | |
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| Remote Access | Allows for fast and efficient assistance. And enables us to support any external employees, too. | |
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| Discounted Hourly Rate | Save money on hourly projects just by being an Area 51 Vision client! | |
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| Human Element | You could have the most advanced systems, but without humans the system will fail. We worry about your technology so you don’t have to. | |
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| No Termination Fees | We are confident in the benefit of Area 51 Vision, that should you determine it is not the program for your business, you may cancel at any time without a cancelation fee. | |
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| OnDemand Membership | Receive all of the benefits of our Area 51 OnDemand Member program | |
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| Remote Service Desk & Desktop Support | Call in to our IT Specialists for assistance with desktop issues and basic applications. | |
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| Reliable Response for Basic Issues | Our IT Specialists are ready and waiting to assist you with your basic IT questions. | |
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| Anti-Virus Management | We make sure all updates are run to keep your systems protected. | |
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| Remote Service | For more complicated issues such as server trouble, we're able to hop on and resolve these tougher issues. | |
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| OnSite Preventive Maintenance | Scheduled, regular visits & inspections to help prolong the life of your hardware and ultimately contribute to smoother running operations. | |
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| Remote Server / Advance Configuration and Monitoring | Let us manage your Windows domain and server infrastructure. | |
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| Vendor Liaison / Coordination | Stop relaying - let techs talk to techs! | |
Not sure if Vision is right for your business IT needs? Be sure to check out our Fusion and Onsite & Remote IT Support Services.
Get Started Now
Find out about the industries we serve.