vision managed services

vision

Proactive IT support and fast response.

fusion

Partnering with your company to provide a full IT department.

cloud

To provide a virtual office that’s accessible anywhere.

other

Additional offerings for our managed services clients.

“Only 6% of companies suffering from a catastrophic data loss survive.”

Jim Hoffer’s Backing Up Business – Industry Trend or Event on bnet.com

Tired of paying too much for your managed services? With our Vision program, we provide help desk, remote support and 24/7/365 network/backup monitoring for a low monthly fee.  We KNOW small business and have the tools and resources to support your IT infrastructure so you can get back to what’s important….Running and growing your business!

Contact us for a free onsite or remote assessment today!

best for

Businesses with 0-1 server and
1 – 50 workstations

costs

Monthly cost dependent on system(s) selected;
No cancellation fees

FEATURES BENEFITS PLUS PREMIUM
Full Portal Access Our web portal allows you the ability to login and access tools and resources as well as open tickets, check on existing ticket statuses and more! tick tick
Anti-Virus Management We make sure all updates are run to keep your systems protected. tick tick
Perpetual Anti-Virus License Does not expire as long as you’re in the program so no worries about renewing. tick tick
Proactive Updates System and anti-virus updates are manually verified, white listed updates to make sure you have the updates you need, when you need them, to protect your network. Updates are run on your schedule to avoid interruption and are verified upon completion to avoid down time. tick tick
Real-Time Monitoring Keeps an eye on major devices and components (processor, memory, applications, etc.) to ensure proper working order, alert of any concerns and predict replacement schedules to avoid unforeseen down time. tick tick
Monthly Report Card Provides an overview of your IT savings and ROI as a result of Vision. Report includes any failure alerts and tech comments, hour logs, ticket and ticket status, status of back-ups (date, back-up name, status), call logs. tick tick
Remote Service Unlimited remote support for basic issues tick tick
Discounted Hourly Rate Save money on hourly projects just by being an Area 51 Vision client! tick tick
Human Element You could have the most advanced systems, but without humans the system will fail. We worry about your technology so you don’t have to. tick tick
No Termination Fees We are confident in the benefit of Area 51 Vision, that should you determine it is not the program for your business, you may cancel at any time without a cancellation fee. tick tick
Account Management Receive regular scheduled visits with a dedicated account rep to discuss customer service and new technology/projects. tick tick
Remote Service Desk & Desktop Support Call in to our IT Specialists for assistance with desktop issues and basic applications. tick tick
Reliable Response for Basic Issues Our IT Specialists are ready and waiting to assist you with your basic IT questions. tick tick
Daily Server Back-up Checks Peace of mind. Vision software verifies every day that your server back-ups are performing and will be there for you if needed. tick
CIO Services Outsourced CIO services include technology planning, IT procedures and policy management (best practice), corporate IT disaster recovery planning and IT project management. tick
OnSite Preventive Maintenance Scheduled, regular visits & inspections to help prolong the life of your hardware and ultimately contribute to smoother running operations. tick
Remote Server / Advance Configuration and Monitoring Let us manage your Windows domain and server infrastructure. tick
Vendor Liaison / Coordination Stop relaying – let techs talk to techs! tick

Not sure if Vision is right for your business IT needs? Be sure to check out our Fusion and Cloud services.

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Find out about the industries we serve.